06
June
2019
|
15:00
Europe/Amsterdam

Ichiban 2019: The best Toyota Retailers rewarded for their continuing commitment to customer satisfaction

  • 45 Winning retailers from across Europe gather on the side of Lake Geneva
  • Paralympian, Tyrone Pillay, congratulates the winners

Evian, France - Ichiban in Japanese means ‘Number One’. The Toyota Ichiban award is exclusively reserved for retailers across Europe who excel in terms of customer service.

The 2019 Ichiban Best Retailer Awards were held by Lake Geneva, gathering the 45 retailers that demonstrate what it takes to be the ‘Best Retailer in Town’.

During the ceremony President and CEO of Toyota Motor Europe, Dr Johan van Zyl, recognised all retailers assembled for their outstanding achievement. He stressed the importance of listening to the customer’s voice and creating a personalised experience for every customer who connects with our brand.

 

The customer is at the centre of all our key business decisions. Everyone gathered here today has demonstrated throughout Europe that ensuring complete customer satisfaction is pivotal in our daily activities
Dr Johan van Zyl, President & CEO of Toyota Motor Europe

 

Guest of honour at the 2019 Ichiban Awards was Toyota’s very own South African Paralympian, Tyrone Pillay. Taking a break from his 2020 Tokyo games training and job at Toyota South Africa to meet the retailers. Tyrone was inspired by their commitment, commenting, 

 

You are Europe’s gold medallists of the retail word
Tyrone Pillay, South African Paralympian

Over 2,500 European Retailers compete for the honour to be one of 45 Ichiban winners each year, demonstrating a unique approach and a commitment to a Customer First mind set.

CountryCompanyWinning Owner
AzerbaijanTOYOTA ABSHERON CENTERMr Jamil Mammadov
BelgiumGarage BooneMr Roland Boone
Bosnia and HerzegovinaSLADABONI d.o.o.Mr Slavko Jotanović
BulgariaKale Auto Mr Kaloyan Ganev
CroatiaIntegra Dundović d.o.o.Mr Hrvoje Dundović
Czech RepublicT-MOTOR ZlínMr Jiří Hanák
DenmarkLouis Lund A/SMr Louis Lund
EstoniaElke Mustamäe ASMr Ando Rahu
FinlandJärvenpään Auto-Arita OyMr Tomi Orava
FranceEspace Automobile CharentaisMr Benoît Allais
FranceAuto-Sélection PauMr Laurent Guiboux
FranceEspace Toy CahorsMr Jean Rodrigues
GermanyAutowelt GmbH Niederlassung KaiserslauternMr Thorsten Voigt
GermanyMaurer GmbH & Co. KGMrs Angela Maurer
GermanySzabo GmbHMr Timo Szabo
GreecePASPALIARIS Mr Antonios Paspaliaris
HungaryKoto Autóház Mr László Tóth
IrelandO'Callaghan MotorsMr Con O'Keeffe
IsraelS.O.S Toyota Hadera.Mrs Bat-chen Preter Galili
ItalyZerocento S.p.A.Mr Andrea Cresci
ItalyFuji Auto s.r.l.Mr Enzo Mattiauda
ItalyOliviero s.r.l.Mrs Margherita Oliviero
KazakhstanToyota City AstanaMr Artyom Berezhnoy
LatviaWESS Motors BerģiMr Aleksejs Radionovs
LithuaniaMototoja Mr Edmundas Povilauskas
NetherlandsVan Gent AutobedrijfMr Jacco van Gent
NorwayBøgh Hafsø Bilforretning ASMr Jørgen Larshus
PolandTOYOTA Jacek KnedlerMr Jacek Knedler
PortugalCaetano Auto MinhoMr Ricardo Pimenta
RomaniaToyota Baia MareMr Emil Tarau
Russian FederationTC VologdaMr Ilya Pimenov
Russian FederationTC TogliattiMr Pavel Kunitsin
Russian FederationTC AstrakhanMr Aleksander Kurylin
SerbiaTAGO CARMrs Sanja Blecic
SlovakiaAUTOKLUBMr Peter Maňák
SloveniaAH Furman d.o.o.Mr Boštjan Furman
SpainAURA MOTORMr Jordi Teixidor Reixach
SpainCOMAUTO SURMr Nemesio Matías Corral
SpainGAMBOA ECOAUTOMr Carlos Gamboa
SwedenBörje Johansson Bil ab åkersbergaMr Nicklas Widing
TurkeyTOYOTA PLAZA BAKIRCILAR ANTALYAMr Esat Bakirci 
UkraineToyota Lviv DiamantMr Pavlo Volkov
United KingdomHelensburgh ToyotaMr Gary Mulvaney
United KingdomOakmere ToyotaMr Jonathan Jarratt
United KingdomHarry Feeney ToyotaMr Andrew Harrison