Toyota Motor Europe rewards the best Retailers for their commitment to customer excellence.
Gleneagles, Scotland – April, 2018 – Toyota Motor Europe marked the occasion of the 2018 Ichiban Award set against the backdrop of the beautiful Scottish Highlands, in Perthshire.
Ichiban in Japanese means ‘Number One’ and the Award is reserved for Retailers across Europe who best capture the hearts and minds of all of their customers.
In addition to three ten time repeat winners, this year also saw 18 first time achievers demonstrating what it takes to be the ‘Best Retailer in Town’.
During the ceremony President and CEO of Toyota Motor Europe, Dr Johan van Zyl, recognised all Retailers assembled for their outstanding achievement. He stressed the importance of creating a personalised experience for each and every customer who is interested in our brand.
Over 2,500 European Retailers compete for the honour to be one of 45 Ichiban winners each year, demonstrating a unique approach and a commitment to a Customer First mind set.
| Country | Winning Retailer | Winning Owner |
| Austria | Autohaus Mitterbauer GmbH | Hr. Ing. Markus Mitterbauer |
| Belgium | Garage Boone - Evergem | Roland Boone |
| Bosnia | SLADABONI d.o.o. | Slavko Jotanović |
| Bulgaria | Nikom - Ruse Ltd, Ruse, Bulgaria | Nikolay Valchanov |
| Croatia | Rotus Novosel d.o.o | Mr. Tomislav Novosel |
| Czech | Toyota Tsusho Praha, s.r.o. | Mr. Pavel Vávra, CEO |
| Denmark | STS Biler A/S, Holstebro | Ejgild Christensen |
| Estonia | Amserv Tähe | Mr Marek Pärli |
| Finland | Salon Passeliauto Oy | Antero Jokinen |
| France | AUTO DAUPHINE | Monsieur Stéphane BALAGNA |
| France | FG AUTOMOBILES Douai | Monsieur Frédéric GROSSO |
| France | GARGES AUTO SPORT | Monsieur Salvatore SORRENTINO |
| Germany | Autohaus Rosenheinrich GmbH | Jana Rosenheinrich |
| Germany | Szabo GmbH | Timo Szabo |
| Germany | Autohaus Heisel GmbH, Am Kreisel der B 51 | Gerd Heisel |
| Greece | Ε. ΓΙΑΝΝΙΤΣΑΣ ΑΒΕΕ | Evangelos Giannitsas |
| Hungary | Koto Autóház Kft | László Tóth |
| Ireland | Swinford Motors Ltd | Pat Kelly |
| Israel | TOYOTA ZAMIR LTD | Ori Bakal |
| Italy | Autolame | Alessandro Palli |
| Italy | R.Motors | Iolanda Riolo |
| Italy | Fuji Auto | Enzo Mattiauda |
| Kazakhstan | Toyota Center Kostanai | Farrukh Makhmudov |
| Latvia | WESS Motors Berģi | Mr Jevgenijs Senkovs |
| Lithuania | Autotoja | Mr Vytautas Naujalis |
| Netherlands | Gebr. Van Gent Veenendaal | Diderik van Gent |
| Norway | Toyota Sogn AS | Tor Arne Ness |
| Poland | TOYOTA Jacek Knedler | Mr. Jacek Knedler |
| Portugal | Macedo & Macedo | Mr. Manuel Macedo |
| Romania | Toyota Buzau (ROL CAR MOTORS) | Ionel Vlanghe |
| Russia | TC Kemerovo | Ilya Pimenov |
| Russia | TC Togliatti | Aleksandr Kurylian |
| Russia | TC Vologda | Pavel Kunitsin |
| Serbia | Toyota Center Belgrade (Toyota Centar Beograd) | Veljko Stojanović |
| Slovakia | Autoklub, a.s. | Mr. Peter Maňák |
| Slovenia | Center Jereb d.o.o. | Andrej Jereb |
| Spain | Comauto Sur | NEMESIO MATIAS |
| Spain | Casacuberta Automobils | MARIA DOLORS CASACUBERTA |
| Spain | Marescar Motor | CARLOS SOLANO |
| Sweden | BIL & MOTOR I VETLANDA AB | Mr. Morgan Johansson, MD |
| Turkey | Bakırcılar - Antalya | Esat Bakırcı |
| UK | RMB Northallerton | Robert Douglas Bennett |
| UK | Burrows Barnsley | Steve Burrows |
| UK | Oakmere | Jonathan Richard Alan Jarratt |
| Ukraine | Toyota Lviv Diamant | Oleksandr Horbachov |